Talk to us! We look forward to hearing from you. Please note that we do not currently offer telephone support. Please simply contact us by e-mail at:
support@williamwalker.de
Do you run a specialist store or online store for high-quality dog accessories and would like to list our products? Then let's talk.
Supporting a young start-up
Are you interested in products that enrich life with your four-legged friend and want to support a young start-up? You've come to the right place, because we are a family business from Hamburg founded in 2018.
We ship worldwide to all countries. Detailed information about shipping conditions can be found here.
We offer free worldwide shipping for orders over €149. Shipping costs for orders below €149 vary depending on the shipping country and chosen shipping method. You can find an overview of shipping costs and delivery times here.
So that you can see the quality of our products for yourself, we naturally offer you a 14-day right of return. For an uncomplicated and smooth return, we have a returns portal for you. Here you can obtain a pre-paid returns label for a fee. Alternatively, returns can also be made with a shipping service provider of your choice. If you want to exchange a product, you can simply reorder the product in the new version and return the other product via the returns portal.
